Shipping policy

Blue Basil – Shipping Policy

Last Updated: June 2026

Overview

At Blue Basil, we are committed to delivering your orders safely, efficiently, and at affordable shipping rates. Please read this Shipping Policy carefully to understand how we process and deliver orders.

Shipping Coverage

We currently ship across India.

For international shipping inquiries, please contact our customer support team before placing your order.

Cash on Delivery (COD)

Cash on Delivery (COD) is available for eligible orders across selected locations in India.

An additional charge of ₹50 will be applied to all COD orders.

Order Processing

Orders are typically processed within 1–2 business days after order confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
During peak seasons, promotional events, or unforeseen circumstances, processing times may be slightly extended.

Shipping & Delivery Timeline

Once processed, orders are generally delivered within 5–10 business days depending on your location.
Delivery timelines are estimates and may vary due to courier operations, weather conditions, remote locations, or other factors beyond our control.

Order Tracking

Once your order has been shipped, you will receive:

A shipping confirmation email.
Tracking details via SMS or email (where available).

You can use the tracking information provided to monitor your shipment's progress.

Delays and Delivery Issues

While we strive to ensure timely delivery, occasional delays may occur due to:

Courier service disruptions
Weather conditions
Public holidays
Natural disasters
Remote delivery locations
Other unforeseen circumstances

If your order is delayed beyond the expected delivery timeframe, please contact our support team and we will assist you in tracking and resolving the issue.